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Privacy Policy

Last updated: 03 August 2026

HERUNO Merchandise (“HERUNO”, “we”, “us” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains what information we may collect when you interact with HERUNO Merchandise and how we use it.

1. Information We Collect

We aim to collect only the information we genuinely need to process enquiries and service client orders.

Our website does not use contact forms. If you choose to contact us directly by email or telephone, we may receive information such as:

  • Your name and job title
  • Your work email address and telephone number
  • Your organisation or business details
  • Information you choose to provide about your enquiry, project, quantity requirements, or custom branding goals

We do not ask you to provide unnecessary personal information.

2. How We Use Your Information

We use the personal information you provide strictly for legitimate commercial purposes, including:

  • Responding to direct sales enquiries and project requests
  • Providing artwork proofs, recommendations, and quotes for HERUNO Merchandise products
  • Managing order placement, production scheduling, payment processing, and order fulfillment
  • Maintaining ongoing client communications and business records

3. Data Sharing & Third Parties

We respect your privacy and will never sell your personal data. We only share personal or business details with trusted third parties when necessary to fulfill your order (e.g. logistics and freight partners for delivery, or financial services for invoice settlement).

4. Data Security & Retention

We take appropriate technical and organisational precautions to protect your information against unauthorized access, loss, or misuse. Information related to enquiries and orders is retained only as long as necessary to support your business requirements and satisfy legal obligations.

5. Your Rights

Under applicable UK data protection laws, you have rights regarding your personal information, including the right to request access to, correction of, or deletion of your personal data held by us.

6. Contact Us

If you have any questions about this Privacy Policy or how we manage your information, please contact us at:

Email: heruno@zohomail.eu